Lexbe Online Support

Welcome to the Lexbe Online Support Center.  From here you can submit a support ticket to customer service, review various help guides, peruse other help articles and materials, request new features and capabilities for Lexbe Online and send us a feedback about how we're doing.

Submit a Support Ticket
If you want to submit a support ticket, click here and we'll address it right away.  You are also always welcome to call us at 800-401-7809 x21

Help Guides
We have a number of online materials to help answer your questions.

• Printable User Guide for Lexbe Online
• Online Help for Lexbe Online
• Recent Developments

Other Support Materials

• Scanning to PDF
• Pages in a Megabyte/Gigabyte Discovery estimator/calculator
• Splitting and Merging PDF files
• Supported File Formats
• Submit credit card information
• Lost Password Recovery
• Concept Searching in Litigation
• Developments in Metadata
• Best Production Formats: Native, TIFF or PDF
• Redacting PDFs The Right Way in Litigation Discovery Productions
• e-Discovery: How to Do it Wrong (and Right!)
• Legal Ethics and Cloud Computing
• Importing Email into Lexbe
• Exporting Documents to Trial Director
• Exporting Documents to Sanction II
• How Lexbe Free OCR Service Works
• TIFF and Load File support
• Lexbe Online file upload support
• Secure FTP file transfers
• Unicode and foreign language support
• Training and Demo Instructions
• Document Viewer Troubleshooting
• Upload Download Speed Test
• Filtered ESI Import approach
• Printing Multiple PDFs

New Feature Requests
Have an idea that would make Lexbe online better? Let us know! All of our new features come from customer requests. An advantage of web-based software is that we can regularly make improvements--usually every few months. We can't promise we'll get to yours immediately, but we'll take it seriously.  Drop us a note at

Give Us Feedback
We really appreciate feedback: good or bad! If you have a second, please drop a note telling us where we have excelled or failed at

All services described on this and related pages are subject to Lexbe's Services Agreement.