Customer needs are of critical importance to us here at Lexbe. Our dedicated team of Customer Support & Technical Service specialists are poised and ready to assist our clients and channel partners with support and technical issues that may occur while using Lexbe software or services.
We provide multiple service options depending on your specific needs. Lexbe’s software and services include free Customer Service access 24×7 through our ticket system and support resources. We also offer extended support through Technical Services and other Professional Services available on request (billable hourly). See the Lexbe Customer Service Overview for a full description.
If you are unable to access your account for any reason, such as a security lock-out, you can contact us through the support ticket system or email, but also you may call Technical Services anytime at 800-401-4710. There is no charge for assistance relating to account access.
Lexbe Customer Support Documentation
Lexbe Customer Support Overview (Updated 11-2015)
Lexbe eDiscovery Platform User Manual (Updated 02-2016)
To contact Technical Services, call 800-401-4710 or email us at firstname.lastname@example.org.